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Frequently Asked Questions

Below you will find answers to the most frequently asked questions. In case you don't find an answer to your question, please contact support and we'll respond as soon as possible.

Online Chat: You can always connect with our support team via our online video chat by downloading our browser app via this link (download and double-click the html app to initiate the chat).

Why do I need your platform?

Well, If you do not want to perform your marketing labor manually and you want to get efficient and effective results, you need a platform like ours. Also, it can get very expensive and time consuming if you do the social media promotion by yourself, or even hire staff to do it. Focus on what you do best, running your business, and let our platform help you grow automatically.

What is your platform capable of?

Our platform helps you run a fully automated social media marketing campaign through many different accounts via proxy servers and user agent switchers and more in order to avoid getting banned. It helps you schedule your posts via all major formats, automate social activities (such as likes, comments, following, etc.) and perform deep analysis of your success. Good enough?

How many social profiles can I have?

Either 3 (one for each social site), 10 or more, depending on the package you've selected.

I'm a novice. Can you help me run campaigns?

While we don't help you run actual campaigns, we do provide you with guides and support, should you ever require it. But using our platform is really simple, you'll see.

How precise is your platform's targeting?

Very. You can target any possible demographic preferences you can think of, and a combination of them. For example, college girls from Boston who like Justin Bieber and want to buy tickets for his concert at specific date. Or, a young family with 2 kids from Bay Area, who is looking to buy a house there, cheaper than X dollars. Precise enough?

How about your guarantee?

We're probably the only SMM service provider out there that offers a 30 days money-back guarantee. If the platform doesn't work as advertised (but it does), we'll either fix the problem, or issue a full refund, no questions asked. Fair enough?

Is your company real and do you have a customer service department if I have any questions?

We are a legitimate company that has full time employees dedicated to providing high quality and real customers. We run our business 24/7/365 unlike others, who do it part time or as a hobby. We have a dedicated support department and if you have any other questions, we will respond within 24 hours.

What is SMM and how do you use it?

SMM is an acronym for social media marketing, which is an online marketing method of using social networks, like Facebook and Twitter, to promote your business. By promoting content, engaging customers and showing responsiveness and accessibility on highly trafficked social media channels (Facebook, Twitter, LinkedIn, Pinterest, Google+, etc) a business can grow their website's exposure and authority.

 

By leveraging the targeting and automation powers of our proprietary system and combine it with our social engineering methods, you can get real time sales leads with a very high conversion ratio.

Good, how can I start using your platform?

Simple. All you need to do is choose your package here, order it and start using it as soon as your payment is processed, usually within 24 hours.

I couldn't find an answer to my question. What can I do?

In such case, please contact our customer support at info[at]zamanto.com and we'll connect with you as soon as possible to answer any question you might have.




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